CVE-2026-48209

Cross-site scripting in Otrs

CVSS score

7.1

EPSS probability

%0.4

Risk score

0.0

Published

4 mo ago

Overview Public Exploits (0)Newsroom Vulnerability Timeline

Patch status has not yet been verified

Resmî kaynaklarda yeterli kanıt bulunamadı. Bu sonuç “yama yok” anlamına gelmez.

Impact on My Inventory

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Vulnerability description

DayBreach CVE AI Research

CVE-2026-48209 has vendor, distribution, patch and security-source records on file. We can compare them and prepare an explanation linked to the evidence.

An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened. This issue affects OTRS: * 7.0.x Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

IMPACT: Affected Products and Software

Affected Products

The following products are affected by CVE-2026-48209 vulnerability. Where our threat engine knows the exact affected versions, they are listed below.

ID	VENDOR	PRODUCT	ACTION
1	otrs	otrs	View
2	otrs	otrs	View

Total affected vendors: 1|Products: 2

RED HAT CSAF/VEX: Product Impact Check

Red Hat has not yet published a CSAF/VEX impact record for this CVE. This does not mean “not affected”.

SCORING: CVSS from Multiple Sources

CVSS Scores

The Common Vulnerability Scoring System is a standardised framework for assessing the severity of vulnerabilities in software and systems. We collect and display CVSS scores from several sources for each CVE.

SCORE	VERSION	SEVERITY	VECTOR	SOURCE
7.1	CVSS V31	HIGH	CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N	NVD

Patch and Remediation Guide

Solution & Remediation Advisory

Patch status unknown

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Confirm the affected product and version against the source evidence above.

Restrict access to internet-facing services and apply network segmentation.

Until a patch is confirmed, follow the vendor advisory; do not read an unknown status as “no patch”.

Monitor server logs and network endpoints for signs of anomalous execution.

Public exploit and active exploitation status

Verified exploit intelligence

No verified public PoC, exploit repository or Metasploit module has been found for this CVE yet.

Weakness Classification and Attack Patterns (CWE & CAPEC)

CWE - Common Weakness Enumeration

While CVE identifies specific instances of vulnerabilities, CWE categorises the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-48209 is associated with the following CWEs:

CWE-79: Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')CWE-116: Common Weakness Enumeration Entry CWE-116

Common Attack Pattern Enumeration and Classification (CAPEC)

Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-48209 weaknesses.

CAPEC-66: SQL Injection CAPEC-126: Path Traversal CAPEC-28: OS Command Injection

Attack Vector and Accessibility

ExposureAğ üzerinden

PermissionsGerekmiyor

UserGerekiyor

Official Sources and Advisories

https://otrs.com/release-notes/otrs-security-advisory-2026-08/vendor-advisory

CVSS Vector Radar Chart

7.1 / 10

Vulnerability Scoring Details

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N

Attack VectorNetwork

Attack ComplexityLow

Privileges RequiredNone required

User Interaction—

Confidentiality (Gizlilik)Low

Integrity (Bütünlük)High

Availability (Erişilebilirlik)None

Yama durumu bilinmiyor

İncelenen resmî kaynaklarda yama durumu doğrulanamadı. Bu sonuç “yama yok” anlamına gelmez.

Follow the vendor

otrs

Weakness Type (CWE & CAPEC)

CWE-79 CWE-116

Similar Vulnerabilities

9.1

CVE-2026-48188

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