Zammad: Account takeover via unverified email matching during SSO auto-link
CVSS score
9.1
EPSS probability
%0.4
Risk score
0.0
Published
16 d ago
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Impact on My Inventory
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Vulnerability description
DayBreach CVE AI Research
CVE-2026-84458 has vendor, distribution, patch and security-source records on file. We can compare them and prepare an explanation linked to the evidence.
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email. An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2.
IMPACT: Affected Products and Software
Affected Products
The following products are affected by CVE-2026-84458 vulnerability. Where our threat engine knows the exact affected versions, they are listed below.
| ID | VENDOR | PRODUCT | ACTION |
|---|---|---|---|
| 1 | zammad | zammad | View |
RED HAT CSAF/VEX: Product Impact Check
SCORING: CVSS from Multiple Sources
CVSS Scores
The Common Vulnerability Scoring System is a standardised framework for assessing the severity of vulnerabilities in software and systems. We collect and display CVSS scores from several sources for each CVE.
| SCORE | VERSION | SEVERITY | VECTOR | SOURCE |
|---|---|---|---|---|
| 9.1 | CVSS V4_0 | CRITICAL | CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N | CVE CNA |
| 9.1 | CVSS V40 | CRITICAL | CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X | NVD |
Patch and Remediation Guide
Solution & Remediation Advisory
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Public exploit and active exploitation status
Verified exploit intelligence
No verified public PoC, exploit repository or Metasploit module has been found for this CVE yet.
Weakness Classification and Attack Patterns (CWE & CAPEC)
CWE - Common Weakness Enumeration
While CVE identifies specific instances of vulnerabilities, CWE categorises the common flaws or weaknesses that can lead to vulnerabilities. CVE-2026-84458 is associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification (CAPEC) stores attack patterns, which are descriptions of the common attributes and approaches employed by adversaries to exploit the CVE-2026-84458 weaknesses.
Attack Vector and Accessibility
Official Sources and Advisories
Similar Vulnerabilities
Undisclosed RCE in Zammad v6.3 and higher
Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package
Vulnerability in N/a
Improper access control in Zammad
Zammad: Denial of Service via OTRS Import Controller
Code injection in Zammad
Get this vulnerability through the API
Affected products, version ranges, exploitation status and patch information in a single request, with a free key.
curl -H "x-api-key: $DAYBREACH_API_KEY" \ "https://api.enginteksut.com.tr/api/v1/intel/cves/CVE-2026-84458"